Refund policy
Return Policy at a Glance
| Return Information | Details |
|---|---|
| Return Period | Within 30 days of purchase |
| Return Method | By mail |
| Product Condition | New, unused, unworn, and in original condition |
| Original Packaging | Required where applicable |
| Return Shipping | Customer's responsibility for standard returns |
| Return Label | Customer's responsibility |
| Restocking Fee | No restocking fee |
| Refund Processing | Within 10 business days after an approved return is received |
| Refund Method | Original payment method |
1. Returns
We accept eligible returns within 30 days of purchase.
To qualify for a return, the product must be:
- New and unused
- Unworn
- In its original condition
- Unopened where applicable
- In the original packaging where applicable
- Returned with applicable original tags or accessories
Products that have been worn, used, altered, damaged, or returned in an unacceptable condition may not qualify for a refund.
2. How to Request a Return
Please contact Paris Boutique before sending your return.
Include the following information:
- Full name
- Order number
- Product name
- Reason for the return
After reviewing your request, we will provide the applicable return instructions and return address.
Please do not send a return to our store address unless our customer service team specifically instructs you to do so.
3. Return Shipping Cost
For standard returns, the customer is responsible for the return shipping cost and return shipping label.
If you receive an item that is defective, damaged, or incorrect, please contact us so we can review the issue and provide appropriate instructions.
4. Restocking Fee
Paris Boutique does not charge a restocking fee for approved returns.
5. Refunds
Once we receive your returned product, we will review its condition.
If the return meets the requirements of this policy, we will process your refund within 10 business days after the return is received and approved.
Refunds will generally be issued to the original payment method used for the purchase.
After the refund is issued, your bank or payment provider may require additional time to make the funds available in your account.
6. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us promptly.
To help us review the issue, please provide:
- Order number
- Product name
- Description of the issue
- Photos or other relevant information, when applicable
We will review the information and provide the appropriate next steps.
7. Items That Do Not Meet Return Requirements
A return may not be accepted if the product:
- Has been worn or used
- Has been altered
- Is damaged after delivery
- Is not in its original condition
- Is missing applicable original packaging, tags, or accessories
- Shows signs of use beyond reasonable inspection
8. Return Deadline
Eligible returns must be requested within 30 days of purchase.
We recommend contacting us before shipping the item so there is enough time to receive the return instructions and complete the return within the applicable period.
9. Contact Us
If you have questions about payments, orders, or checkout, please contact Paris Boutique:
Store Name: Paris Boutique
Address: 1125 Main St, Delano, CA 93215, United States
Phone: +1 661-725-1236
Email: info@parisboutique.store
Opening Hours:
Monday - Saturday: 10:30 AM–7 PM
Sunday : 10:30 AM– 4PM
Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)
Response Time: We respond within 24 hours.
Thank you for choosing Paris Boutique.
Women's Fashion for Every Occasion
Important
Please contact Paris Boutique before mailing any return. We will provide the correct return instructions and return address for your order.
Paris Boutique
Women's Fashion for Every Occasion